Accounts Receivable - Cash Application Accountant

Purpose:

As an Accounts Receivable - Cash Application Specialist, you will play a crucial role in ensuring accurate and timely processing of incoming payments from customers. You will be responsible for reconciling payments received with outstanding invoices, resolving discrepancies, and maintaining accurate records. 

Duties & Responsibilities:

• Receive incoming payments, including checks, electronic transfers, and credit card payments.
• Apply payments to customer accounts accurately and timely in the company’s financial system software.
• Investigate and resolve discrepancies between payments and invoices, working closely with the Invoicing and B2B Collections teams.
• Perform daily, weekly, and monthly reconciliations to ensure accurate accounting of cash receipts.
• Support month end activities and year end close process.
• Respond to customer inquiries regarding payment-related issues, providing excellent, professional customer service and assistance.
• Post all incoming electronic and manual payments to customer accounts.
• Maintain by customer, comprehensive and organized records of all cash application transactions.
• Ensure compliance with company policies and relevant account standards in all cash application activities.
• Post and process credit memos regarding customer returns.

Skills:

• Strong ability to analyze data
• Critical thinking skills
• Excellent attention to detail
• Excellent interpersonal and customer service skills
• Self-motivated and self-starter with the ability to get monthly close done on time 
• Strong verbal and written communication
• Must be a well-organized, self-motivated and self-starter with the ability to get close done on time each month
• Ability to work in a team environment and independently.  
• Ability to work collaboratively in a professional manner with internal and external customers with an emphasis on accuracy and timeliness.
• Experience working with Microsoft programs
• Good knowledge of Excel a must
• Good knowledge of QuickBooks and/or other accounting software
• Ability to document work with legible handwriting

Education & Experience: 

• High school degree or equivalent
• Bachelor`s degree in accounting or business preferred
• 2+ years of A/R collections experience
• Experience in QuickBooks strongly preferred